Contact Us
Get in touch with our team for support, questions, or business inquiries
How to Reach Us
General Support
Platform issues, account questions, technical support
stockmicelab@gmail.com
Join Our Discord
Get instant support, connect with other traders, and receive real-time updates in our active Discord server.
Company Information
StockMice Laboratory
Financial Technology & Analytics
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM EST
Emergency Support: 24/7
Response Guarantee
All inquiries answered within 24 hours
Frequently Asked Questions
How do I upgrade my membership?
Visit the Pricing page or contact support for assistance with upgrading to Premium or HeadHunter tiers.
Can I cancel my subscription anytime?
Yes, you can cancel anytime through your account settings. Your access continues until the end of your billing period.
How do I join the Discord community?
Click the Discord button below or use the join link on our homepage. Roles are automatically assigned based on your membership tier.
Is this financial advice?
No, all content on InsightFront is for educational purposes only. We do not provide personalized financial advice.
What are your trading hours?
Our platform operates 24/7, but support is available Monday-Friday 9 AM to 6 PM EST. Emergency support is available outside these hours.
Do you offer refunds?
We offer a 30-day money-back guarantee for new subscribers. Contact support within 30 days of your initial subscription for a full refund.
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Response Times
We typically respond to all inquiries within 24 hours during business days. For urgent platform issues affecting your trading, please mark your inquiry as "High" or "Critical" priority for faster response times.